Frequently Asked Questions
Everything you need to know about your Elevated Faith experience.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days after processing. International orders can take 10-21 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We offer a 30-day return policy for most items in original, unworn condition. Please note that certain limited-edition collections and clearance items are final sale.
Are your jewelry pieces water-resistant?
Most of our jewelry is crafted from high-quality stainless steel or sterling silver. While they are highly durable, we recommend avoiding prolonged exposure to chlorine or salt water to maintain their original luster.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Afterpay.